Privacy Policy

Last Updated: September 22, 2026

This Privacy Policy describes how Pinecone Grooming Co. collects, uses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

• Book an appointment through our website
• Contact us via email
• Subscribe to our communications

This information may include your name, email address, and service preferences.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and confirming your service appointments
• Communicating with you about our services
• Improving our website and service offerings
• Sending appointment reminders and confirmations
• Analyzing website usage to enhance user experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website or conducting our business
• When required by law or to protect our legal rights
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, please refer to our Cookie Policy.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• Object to certain types of data processing

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 1247 Granville Street, Vancouver, BC V6Z 1M4, Canada