Last Updated: September 22, 2026
Pinecone Grooming Co. is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Pinecone Grooming Co. acts as the data controller for the personal information collected through our website and services.
Contact Information:
Email: [email protected]
Address: 1247 Granville Street, Vancouver, BC V6Z 1M4, Canada
We process your personal data under the following legal bases:
As a data subject, you have the following rights:
You have the right to request access to the personal data we hold about you and receive a copy of that data.
You may request correction of inaccurate or incomplete personal information.
You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.
You may request that we restrict the processing of your personal data in specific situations.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time.
When you book an appointment, we collect and process your name, email address, and service preferences to fulfill your booking request.
We process your contact information to send appointment confirmations, reminders, and respond to your inquiries.
We collect and analyze website usage data to improve our services and user experience.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. Appointment records are typically retained for three years for business and legal compliance purposes.
Your personal data is primarily stored and processed in Canada. If we transfer data outside of Canada or the European Economic Area, we ensure appropriate safeguards are in place to protect your information.
We implement appropriate technical and organizational measures to protect your personal data, including:
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, as required by GDPR.
If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.